Quick Answers to Your Recovery Questions
Queens Recovery: Frequently Asked Questions
At Queens Recovery, we’re dedicated to making vehicle recovery as smooth and stress-free as possible. Explore our FAQs to learn more about our services, how we can assist during an emergency, and the steps we take to ensure your comfort and security.
What areas do you cover for vehicle recovery?
We provide 24/7 vehicle recovery services within a 60-mile radius of Bognor Regis. Our team is ready to assist you quickly, whether you’re nearby or a bit further out.
What types of vehicles can you recover?
We specialize in the recovery of cars, motorcycles, and light commercial vehicles up to 5 tonnes. If you’re unsure if your vehicle qualifies, feel free to contact us for confirmation
How quickly can you reach me in an emergency?
Our team is committed to prompt service. We aim to reach you as quickly as possible, typically within 30 to 60 minutes, depending on your location and traffic conditions.
Do you offer 24/7 service?
Yes, we operate 24 hours a day, 7 days a week. Our team is always on standby to assist with your vehicle recovery needs, day or night.
What if I’ve been in an accident?
In the unfortunate event of an accident, we’re here to help. We can handle accident recovery and work directly with your insurer to arrange payment, so you can focus on your well-being.
Do you provide any assistance while we wait for recovery?
We understand that waiting for vehicle recovery can be stressful. Our recovery vehicles are stocked with care packages, including drinks, snacks, and activities for children to help make the wait more comfortable.
Is there secure storage available for my vehicle?
Yes, we offer secure on-site storage options for your vehicle. This is ideal if you need time to arrange repairs or if the vehicle needs to be held temporarily.
Can you recover commercial vehicles?
Yes, we can recover light commercial vehicles weighing up to 5 tonnes. Please contact us for specific details if you have commercial recovery needs.
How do I arrange a recovery with Queens Recovery?
You can reach us 24/7 by calling our emergency hotline. Alternatively, you can contact us through our website’s contact form to arrange non-urgent recovery services.
What payment methods do you accept?
We accept a variety of payment methods, including direct payments from insurers for accident recovery services. Please contact us for more information regarding payment options.